When you arrive somewhere new, you unpack all of your belongings and organise everything in it’s proper place. On this page, we’re helping you unpack the essential tasks to get started at University.
Table of contents
- Registration
- Timetables
- Student Expectations
- Accommodation
- AdvanCity
- Disclosing Disabilities and health conditions
- Get to grips with Digital Skills
Registration
To confirm your place on your programme, you'll need complete the simple registration process for your course, which will take place online.
Once your place at City has been logged, you will receive an email from our Student Records team with the relevant details of how to register - please read this carefully.
For most students, registration is a five-stage process:
- Stage One: Online Registration
- Stage Two: Upload your ID documents
- Stage Three: Activate your IT account
- Stage Four: Have your ID verified
- Stage Five: Collect your student ID card (on-campus study only)
You can find specific information on what each step consists of and how the guidance slightly differs depending on whether you are a British or Irish National, or an international student on the Student Hub.
Timetables
Your timetable will be uploaded onto MyTimetable before the start of your term.
You will activate your IT account as part of registration. Before that, you can view the general timetable for your course and year of study. Once you have your City email address you will be able to log in and view your personalised timetable. You will be able to download it into your calendar and view it on your mobile device. A guide for using MyTimetable is available online.
As part of Welcome, take a look at your induction timetable your School has put together which has all the scheduled activities your School is running to help you settle in.
If you have any queries regarding your timetables, please speak to your Course Officer in the first instance.
Student Expectations
Our City community is built on the strong partnership between students, our City Students’ Union and staff.
Our Charter has been developed with staff and student input and outlines our mutual responsibilities and aspirations.
Students and staff work together to achieve this, and we have set out not only what you can expect from City but also what City expects from you.
Read our Student Charter on the Student Hub.
Accommodation and AdvanCity
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Accommodation
If you haven't finalised where you'll be staying yet, find out more about your accommodation options this year.
If you’ve not managed to find accommodation, some rooms can potentially become available through early cancellations at our nominated halls. Please visit the Accommodation Team's page on the Student Hub for further information.
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AdvanCity
City’s new online careers and employability course for new students AdvanCity launched recently.
The course allows you to start thinking about your career and professional development before you start studying at City, giving you a head start in your career development. You will be contacted with a link in due course.
To begin, login to the AdvanCity platform using the email address you used to apply to City as the username and the password: 'Advancity.1705'. When you're logging in for the first time, you can use these details and then reset your password once you're in.
Disclosing Disabilities and health conditions
Telling us about an existing health condition or disability helps City to better understand your individual needs, allowing adjustments to be made that ultimately help you to thrive at university.
Often students will benefit from reasonable adjustments to be made that help with learning, assessments and exams.
When you register with Student Health & Wellbeing, you might be asked for evidence of your disability or health condition. You can email this to Student Health & Wellbeing or submit it when you complete an e-referral form.
You can find out more about our services and how we can help on the Student Hub.
Get to grips with Digital Skills
If you'd like to get ahead with learning some key digital skills you'll need for studying, you can complete the Digital Skills Awareness for Starting Higher Education course on FutureLearn.
You can also complete City’s Student Digital Skills Self-assessment tool which asks you questions about the specific skills you will require whilst at City and will email you a tailored list of support in relation to your answers.
Further support
Important contacts
There are lots of people within your school who can help answer your questions.
Talk to the Student Welfare and Engagement Officers if you have any worries about how you're feeling or your student experience.
Your Personal Tutor can help you with advice about your studies, your student experience and adjusting to university life.
If you have questions about one of your modules, such as assignments or learning materials, get in touch with the Module Leader during their office hours.
Learn more about how to reach them on the Student Hub.
Registering with a GP
Please visit the Your Health page on the Student Hub to find a GP near you and register.
Once you are registered with a GP you will be allocated a NHS number which will entitle you to free consultations with your GP or a specialist if you are referred to one. You will however have to pay for any medication you are prescribed which currently costs £9.65 per item, unless meet criteria outlined on the NHS website.
Please make sure when registering with a dentist that you state you want NHS care otherwise you will be treated as a private patient.
Check out the NHS website for top tips about getting medical care as a student.
IT Support
The IT Service Desk is the first point of contact for all IT queries. They aim to support your learning and research by providing professional advice to help resolve your IT related issues. The IT Service Desk provide advice over the phone, online and face-to-face.
Learn more about our IT Services on the Student Hub.
Travelling to campus
London is wonderfully walkable and has a great public transport network to help you move around the City. You can plan your journeys on useful apps like CityMapper, TfL Journey Planner and National Rail Journey Planner. Make the most of travel discounts with Oyster cards and Railcards. Learn more about the ways to reach main campus on the Student Hub.